Privacy Policy

1. Introduction

This Privacy Policy explains how AppZano collects, uses, stores, and protects information when you use our websites, applications, software products, and related services.

AppZano is designed around a simple principle: software should collect only the information it genuinely needs. Where a product can operate without an account or personal information, we aim to keep it that way.

By using an AppZano website, application, or service, you acknowledge the practices described in this Privacy Policy.

2. Information we collect

The information collected by AppZano depends on which products and services you use. We do not automatically collect the same information from every user or every product.

Information you provide

You may provide information directly to us when you create an account, purchase a product, request support, contact us, submit a licence registration, or otherwise interact with AppZano.

This may include your name, email address, billing information, licence information, and information contained in communications you send to us.

Product information

Some AppZano products may process information locally on your device. Where a product is designed to operate locally or offline, information processed by that product is not automatically transmitted to AppZano.

Technical information

Our websites and online services may receive limited technical information such as IP address, browser type, operating system, device information, referring pages, and basic diagnostic information. The information collected depends on the particular service and its configuration.

3. Information we do not want to collect

AppZano products are generally designed to minimise the collection of personal and sensitive information. We do not require you to provide personal information merely to use software that has been designed to operate without an account.

Where information can remain on your device without being sent to our servers, we generally prefer that approach.

You should nevertheless avoid entering sensitive personal information into products or services unless the relevant product specifically requires and supports such information.

4. How we use information

We may use information we collect to:

• Provide and operate AppZano products and services.
• Process purchases, subscriptions, and licences.
• Provide customer and technical support.
• Maintain and secure our websites and services.
• Detect and prevent fraud, abuse, or unauthorised use.
• Diagnose technical problems and improve reliability.
• Comply with legal and regulatory obligations.

We do not sell personal information to third parties.

5. Accounts

An AppZano account is not necessarily required to use our software. Some products may operate without an account and may support local activation or licence files.

Where an account is available or required for a particular service, information associated with that account may be used to provide account functionality, maintain purchases and licences, deliver updates, and provide support.

6. Payments

Payments for AppZano products may be processed by third-party payment providers. Payment card details are generally handled directly by the applicable payment provider rather than stored by AppZano.

We may receive information such as your name, email address, transaction identifier, purchase details, subscription status, and other information necessary to administer your purchase.

7. Third-party services

Some AppZano websites or services may use carefully selected third-party providers for functions such as payment processing, software distribution, authentication, analytics, advertising, infrastructure, or customer support.

Where a third party processes personal information on our behalf, we expect that provider to process the information only for the purposes for which it has been engaged and in accordance with applicable data protection requirements.

8. Advertising and analytics

Some AppZano products may be offered with advertising-supported features. Advertising providers may process information according to their own privacy policies and the configuration of the particular product.

Where analytics are used, we aim to collect only information that is reasonably necessary to understand product usage, performance, reliability, and acquisition.

9. Data retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including where required for legal, accounting, security, dispute-resolution, or regulatory purposes.

Retention periods may therefore differ depending on the type of information and the service involved.

10. Data security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, loss, or destruction.

No internet-connected service can be guaranteed to be completely secure. You are also responsible for protecting your own devices, accounts, passwords, licence files, and other credentials.

11. International transfers

AppZano and its service providers may process information in countries outside the country in which you live. Where required, appropriate safeguards will be used for international transfers of personal information.

12. Your rights

Depending on where you live and the applicable data protection legislation, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information in certain circumstances.
• Object to or restrict certain processing.
• Request portability of certain information.
• Withdraw consent where processing is based on consent.

These rights are subject to applicable legal limitations and exceptions.

13. Children

AppZano services are not intentionally designed to collect personal information from children without appropriate authorisation. If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our products, services, legal requirements, or privacy practices.

When we make changes, we will update the date shown at the top of this page. Where required by law, we will provide additional notice.

15. Contact

If you have a question about this Privacy Policy, your personal information, or how AppZano handles data, please contact us through the contact details provided on the AppZano website.